IRS

Challenge:
Taking Away the Fear and Uncertainty

The IRS sought a way to help small companies understand the tax audit process, how to prepare, and what to expect from the examiner. The existing paper and online publications were excellent technically, but they did nothing to explain in real-world terms what an audit meant and what would happen. At best, the publications were impersonal. In addition, the format had to be similar to the very popular “IRS Virtual Small Business Tax Workshop.”

Solution:
Interactive Multimedia Scenarios

"Your Guide to an IRS Audit” takes the viewer through the steps of an audit, from notification to closing. The training is composed of video scenarios that demonstrate the stages of each type of audit; correspondence, office and field. The scenarios address issues that are common to audits of small businesses, and they are presented in a realistic manner. Each module includes links to official reference materials as well as all example forms used in the videos. In addition, the “Key Points” feature reminds the public of particularly important information.

Result:
A Mirror Image of the Reality

This guide makes the audit process crystal clear to any small business manager. It has been called “a welcome visual and audio addition to the webpages full of information on the IRS website.” We will be continuing the Small Business Series with “The IRS Collections Process” in early 2011.

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