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The U.S. Marine Corps
The US Marine Corps is fiercely, and justly, proud of its legacy and no less proud of its can-do attitude. One challenge, however, threatened to defeat the leathernecks of the Corps’ small but dedicated History Division: valuable historical materials, some going back to the early 1800s, were rapidly deteriorating.
Federal Home Loan Mortgage Corporation (Freddie Mac)
Though often thought of as Fannie Mae’s smaller brother, but with nearly $2 trillion in assets and about 5,000 employees, Freddie Mac operates at a level and scale that demands optimal efficiency. Because the mortgage industry is still largely paper-based, Freddie Mac’s massive and daily challenge is to digitize a torrent of documents, but by the summer of 2013 that process had come to a complete stop.
U.S. Social Security Administration (SSA)
The Social Security Administration is awash in data. Programs Operations Manuals (or POMS) filled hundreds of binders and over 140 CD that even predated the internet. In this form the POMS were anything but useful. They were neither 508- nor FOIA-compliant, they were exceedingly difficult to search, and as a practical matter they were all but inaccessible to anyone in any of the SSA's other offices.
U.S. Citizenship and Immigration Services (USCIS)
Immigration has always played a key role in American history and since 1897 the government has maintained a historical reference library to document this rich and compelling story. Previous attempts at digitizing the collection had failed but its deteriorating condition compelled the USCIS to try again.